Unified Comms

Using technology to communicate better

Unified Comms (UC) is enabling business to better operate across multi and single site locations, whilst always keeping staff in touch with each other and customers alike. Using telephony and instant messaging (IM) presence, users can make the decision on how best to communicate with colleagues whether they be in the same local office or on the other side of the world.

Conference bridges and platforms add the flexibility of having both internal and external conferences created and all under your own control without the need to involved external costs and services.

SIP Trunks whilst not a new technology have advanced to the point where they now offer a real technology choice of how to connect out from a business to the PSTN. Cheaper call rates and the flexible number porting SIP providers offer are two compelling arguments that need to be considered. Other reasons may include having a number presence in major towns and cities whilst geographically located elsewhere and the ability to failover the inbound SIP calls to another location in the event of an outage or DR incident.

Pivotal Networks can offer a wide range of services and solutions for the UC enabled business;

  • Consultancy
  • Support across multiple platforms
  • Installation of new on premise systems from ShoreTel and Samsung
  • Deployment of Cloud / Hosted solutions from Gamma Telecom
  • Upgrades and support for existing systems that other providers may deem too old

Our experienced team of consultants, engineers and sales staff will listen to your business requirements, before offering what we think is the best fit solution for your business.

For a quick overview of the services and solutions we currently provide please click here to be taken to our Telephony Services page.

Contact us now for an initial discussion on your security needs and concerns 0191 2503120 or email enquiries@pivotalnetworks.co.uk