Service & Support

Pivotal Networks can offer varying levels of Networking Service and Support to businesses across the UK. These range from the standard 8×5 support all the way through to 24×7 and all the varying degrees of support in between.

Service and Support is offered on our Core Vendors of;

  • Cisco
  • Avaya
  • Dell
  • HP

As our Core Business Services are based around our skills in LAN, WAN, Wireless and Security it only follows that we focus on those key areas for enhancing the service and support offering.

The Datasheets and Brochures shown below give an overview and insight into the Servcie Levels offered, the skills sets available and the enhanced benefits that Pivotal Networks can deliver over and above that offered by the standard Vendors support levels.

  • Pivotal Networks Service Levels – brochure
  • SLA Descriptions – brochure
  • Cisco Service Comparison – brochure
  • Advanced Technology – Routing & Switching Services – brochure
  • Advanced Technology – Wireless – brochure
  • Advanced Technology – Security – brochure

To investigate the current possibilities around our Support Offerings, call the Sales Team on 0191 2503120 or email us via enquiries@pivotalnetworks.co.uk